Training & Events

This session is now full but you can sign up for the waiting list. If demand warrants, we will provide a second session.

Communication 2.0:  How to Communicate for Behaviour Change

Pulling back the curtain on what works and doesn’t work when you want to change behaviour

Communicating effectively is essential – not just for the P&E we create for our residents but for working collaboratively within staff teams, with contractors, with stakeholders and with our councilors. In all cases effective communications is the starting point on the road to success.

Communications 2.0 is designed for all municipal and First Nations staff who are involved in Blue Box Programing.  This course explores the fundamental principles of effective communication and aims to help participants learn and practice approaches that influence attitudes and change behaviour. Regardless of the department you work in, this course offers information you will use daily.

Drawing on adult learning principles and the science of behaviour change, Adult Education Specialist, Betty Muise will offer information and resources addressing topics that include:

  • Are we communicating as effectively as possible?
  • What does neuroscience and psychological research tell us about the human mind that can help us communicate persuasively?
  • How do people change and adopt new behaviours and how can this understanding enhance your communications?

Participants will have the opportunity to apply and practice the principles and techniques of adult learning and behaviour change to recycling and waste management communication challenges.

Space is limited; please register to attend, free of charge, today.

Contact Jessica Landry for more information.

About Betty Muise

For more than twenty-five years, Betty has worked as a facilitator and adult educator on behalf of a wide range of private and public sector organizations throughout North America and Europe. Betty has work extensively with the CIF helping to develop and deliver a variety of Blue Box program related training courses.

Date: Wednesday, May 17, 2017
: 9:00 a.m. to 4:30 p.m.
Participants: Municipal and first nations attendees only
Instructor: Betty Muise
Cost: Free of Charge
Course details: will be emailed to registrants within one week of in-class date
CEU: Eligible for 1 Continuous Education Credit (CEU)
Location: Hilton Garden Inn at 3201 Highway 7, Vaughan
Guest room rate: $149/night pre tax and service charge
Reserve a room: call 1-877-STAY-HGI OR 905-660-4700 – reference “CIF” before Friday, April 14, 2017

Notes: participants are responsible to pay for guest accommodations; HGI requests that no alcohol be brought on site by hotel guests